Employees who want to speak on the sly have often turned to email: it’s a quick, discreet way to gossip about a colleague, and also to engage in more serious conspiracies. These days, though, it’s instant messaging – in the form of Gchat or Skype or Slack – where many workers go to swap ideas and opinions with their colleagues.
But while employees may like the fast, breezy format of “IMing,” the rise of instant messages have proved a headache for company bosses and lawyers. Unlike worker emails, which are easy for higher ups to locate and peer in on (yes, they can do that), instant messages are a motley jumble of data that is hard to parse.
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